FAQ

View Your Account- log in and click on MY ACCOUNT to view your balance, payment history and account number.

Make a Payment- log in and click on MAKE PAYMENTS

Payment Options- HCM offers a variety of payment options.

  • Debit/credit card online or by phone
  • eCheck online or by phone
  • Check
  • Personal bill pay service
  • Recurring payment options are available to homeowners who pay monthly assessments. A complete list of options and details is available under COMMUNITY DOCUMENTS.

    Cancel Recurring Payments

  • HCM ACH payments can be canceled by emailing The We Care Team your name, property address, phone number, homeowner account number and the date of the last payment to be processed to wecaremgmt@hubbellrealty.com. Requests received after the 1st of the month will take affect the following month.
  • HOA Bank Services (Union Bank) recurring payments must be canceled on their website www.hoabankservices.com/OnlinePayments/payment.aspx
  • Financial Documents and Meeting Minutes- log in and click on COMMUNITY DOCUMENTS

    Community Map- log in and click on COMMUNITY DOCUMENTS

    The HOA Service Map available under Community Documents includes information from Association plat maps, County Assessors Website and the Declaration of Covenants. This HOA Map is for illustrative purposes only and is not intended to amend, modify, or replace any other documents. The information contained herein may not be the most current information regarding the HOA and should not be relied upon for legal purposes.

    Submit a Work Order

  • Click on Request Submittal tab and log in to the homeowner portal
  • Click on Tenant Services and choose the issue type that best fits your request
  • Provide the location and details of your request
  • Click Save
  • Submit a Homeowner Request

  • Review covenants and addendums.
  • Download, read and fill out the Homeowner Request form
  • When you are ready to submit your request click on REQUEST SUBMITTAL
  • Log in and click on TENANT SERVICES –WORK ORDER
  • Click on Open Advance Work Order Form
  • Choose the issue type HOMEOWNER REQUEST and upload form and documents The review process takes two weeks to complete. You will be notifide by email once a decision has been made.
  • Report a Violation

  • Click on REQUEST SUBMITTAL
  • Log in and click on TENANT SERVICES –WORK ORDER
  • Click on Open Advance Work Order Form
  • Choose the issue type VIOLATION and upload photos.
  • Reports must include; the Article and section of the covenants you believe is being violated, the location of the violation and photos that support your report.

    *If this is an emergency contact the police or local authorities for assistance.